Privacy Policy

Honor Nexus and its affiliates (“Honor Nexus,” “we,” “our,” and/or “us”) are committed to protecting the privacy of individuals using our websites, applications, and associated services (collectively referred to as the “Services”). This Privacy Policy explains how we collect, use, and share information about users (“Users” or “you”).

By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your information as described herein.

1. Information We Collect

• Personal & Demographic Information: Name, email, phone number, mailing address, age, gender, etc.
• Health Information (if applicable).
• Website & App Usage Data: Pages visited, search history, and device information.
• Communications & Customer Support Inquiries.
• Payment Information: Processed through Stripe (we do not store payment card details).
• SMS and Communication Preferences: SMS consent is not shared with third parties for marketing purposes.

2. How We Use Your Information

• Providing, maintaining, and improving our Services.
• Customer support and responding to inquiries.
• Marketing and advertising (only if consent is provided).
• Fraud prevention and security.
• Regulatory compliance.
• Processing job applications.

3. SMS Terms & Conditions

By providing your phone number and opting in to receive SMS messages from Honor Nexus, you agree to the following:

• Messages may include appointment reminders, order alerts, account notifications, and other important service-related updates.
• Messaging frequency may vary.
• Message and data rates may apply.
• To opt out at any time, text STOP.
• For help, text HELP or contact our support team at privacy@honornexus.com.

4. How We Share Your Information

• Service Providers
  We may share data with trusted service providers such as ZOHO, Calendly, and Stripe. These provders cannot use your data for marketing.
• Affiliates and Subsidiaries
  Information may be shared within affiliated entities.
• Legal and Compliance Requirements
  We may disclose information as required by law or legal proceedings.
• Business Transfers
  In the event of a company sale or merger, your information may be transferred.

5. Call Recording Consent

Calls may be recorded for quality assurance and training. If you do not want a call recorded, please notify us at the start.

6. How We Protect Your Information

We implement secure storage, encryption, and HIPAA/PCI compliance to protect personal data.

7. Data Retention

We retain personal data as long as necessary for legal, regulatory, or business requirements.

8. Your Rights and Choices

You may request to access, update, delete, or withdraw consent for your data. Contact us at privacy@honornexus.com to exercise these rights.

9. Changes to This Privacy Policy

We may update this Privacy Policy. Changes will be posted with an updated date.

10. Our Partners

We use analytics services to collect and process certain analytics data. These services may also collect information about your use of other websites, apps, and online resources. We also work with third-party advertising partners. These partners include:

Partner	Description		More Information
Google	We use Google’s services to collect and process analytics data and to place ads that we think may interest our users and potential users.		Google Privacy and Terms
Facebook	We use Facebook’s services to place ads that we think may interest our users and potential users.		Meta [Facebook] Data Policy Facebook Advertising
Microsoft Azure	Our reliance on Microsoft Azure’s services extends to various aspects of our operations, which may include cloud-based hosting, data storage, and other computing resources. This partnership aids us in providing a robust and secure environment for our services.		Azure Privacy Policy
ZOHO	ZOHO provides Honor Nexus with a suite of business software solutions, including customer relationship management (CRM), project management, and collaboration tools, to streamline and improve their business processes and operations.		ZOHO Summary of Privacy Policy

You can learn more about Google’s privacy practices and your options about how they use your information on Google’s website. You can also install the Google Analytics Opt-out Browser Add-on. Meta, the parent company of Facebook, provides information about how it uses the information it collects through our Services in its Data Policy. You can also learn specifically about Facebook’s advertising practices on its website. Some of our advertising partners are members of the Network Advertising Initiative or the Digital Advertising Alliance. You can visit those organizations’ websites to learn about how you may opt out of receiving web-based personalized ads from their member companies. You can also access any settings offered by your mobile operating system to limit ad tracking. To inquire about your choices regarding our business partners generally, contact us at compliance@honornexus.com

Please note that this table may be updated from time to time to provide you with the latest information. For more information about your choices regarding how these partners use your information, see the Your Choices section below.

11. As Required by Law and Similar Disclosures

We may access, preserve, and disclose your information if we believe doing so is required or appropriate to: (a) comply with law enforcement requests and legal processes, such as a court order or subpoena; (b) respond to your requests; or (c) protect your, our, or others’ rights, property, or safety. In particular, we may disclose relevant information to the appropriate third parties if you post any illegal, threatening, or objectionable content on or through the Services.

12. Merger, Sale, or Other Asset Transfers

We may transfer your information to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or in which we sell, liquidate, or transfer all or a portion of our assets. The use of your information following any of these events will be governed by the provisions of this Privacy Policy in effect at the time the applicable information was collected.

13. Consent

We may also disclose your information with your permission. For example, when you make a direct payment, authenticate your payment card, or access certain features on our website, your private information may be requested. We infer your consent to collect this information and use it specifically for the purposes described in this Privacy Policy and no other purpose. If, at any time, your information is required for another purpose, your consent will be expressly requested.

14. Your Choices

• Our Communications
  From time to time you may receive marketing or other informational email messages from us. You can unsubscribe from our promotional and informational emails via the link provided in the emails. Users may continue to receive administrative messages from us necessary to service User accounts after opting out of receiving promotional messages from us.
• Cookies
  Most web browsers allow you to manage cookies through the browser settings. Be aware that, if you opt out from and do not agree to the use of certain cookies, your experience on our Services may be diminished and some features may not work as intended depending on the cookie. To find out more about cookies, you can visit https://www.ftc.gov/policy-notices/privacy-policy/internet-cookies.

15. Your Rights

• Access: Request access to the personal information we hold about you.
• Correction: Request corrections to inaccurate or incomplete information.
• Deletion: Request the deletion of your data in accordance with the state laws and regulations.
• Consent Withdrawal: Withdraw consent to process your data where applicable.
• Data Portability: Request a portable format of your data.

16. Third-Party Content

In certain instances, we may need to share your information with third parties to provide you with specific services or to enhance your experience. By using our services, you acknowledge and provide consent for the sharing of your information as described in this Privacy Policy.

17. Authorized Third Parties

We may share your information with authorized third parties, which may include service providers, partners, and affiliates, who assist us in delivering our services, improving our offerings, conducting analysis, or facilitating transactions. These third parties are contractually bound to handle your information in compliance with applicable privacy laws and regulations.

18. Your Control

While we exercise caution in selecting reputable third parties, we recommend reviewing the privacy policies of these third parties directly to understand how they collect, use, and protect your information. You have the right to choose whether to engage with these third parties and their services, and you may manage your preferences and consent settings through your account settings or by contacting us.

19. Third-Party Links

Our services may contain links to third-party websites or services that are not operated or controlled by us. We are not responsible for the privacy practices of these third parties. We recommend that you read the privacy policies of these third parties to understand how they handle your information.

20. Changes to Third-Party Consent

We may update our third-party consent practices and policies as needed. Any material changes to how we share your information with third parties will be communicated to you through our services or other appropriate means.

21. Contact Us

If you have any questions, concerns, or requests related to third-party consent and your information, please contact us using the information provided in the “Contact Us” section of this Privacy Policy.

22. Security

We make reasonable efforts to protect your information by using administrative, technological, and physical safeguards designed to improve the security of the information we maintain and protect it from accidental loss, unauthorized access or use, or any other inappropriate or unlawful processing. However, because no information system can be 100% secure, we cannot guarantee the absolute security of your information. Our service providers ensure that your information is encrypted or is firewalled and stored on a secure server.

23. Children’s Privacy

We do not knowingly collect, maintain, or use personal information from children under 13 years of age, and no part of our Services are directed toward children. If you learn that a child has provided us with personal information in violation of this Privacy Policy, then you may alert us at compliance@honornexus.com

24. International Visitors

Our Services are hosted in the United States and intended for visitors located within the United States. If you choose to use the Services from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personal information outside of those regions to the United States for storage and processing. Also, we may transfer your data from the U.S. to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating the Services. By using our Services, you consent to the transfer, storage, and processing of your information as described in this Privacy Policy.

25. Changes to this Privacy Policy

We will post any adjustments to the Privacy Policy on this page, and the revised version will be effective when it is posted. If we make material changes, we may notify you via a notice posted on our website or other method. We encourage you to read this Privacy Policy periodically to stay up to date about our privacy practices.

26. Additional Regulations

GDPR: If you are a resident of the European Economic Area (EEA), you have rights under the GDPR.

CCPA: If you are a California resident, you have rights under the CCPA.

HIPAA: Health information is subject to HIPAA. We are committed to maintaining your health information’s privacy and security.

27. Contact Us

If you have any questions, comments, or concerns about our processing activities, please email us at compliance@honornexus.com. Or you may write to us at:

ATTN: Compliance Officer
Honor Nexus
4585 33rd Street

San Diego, CA 92116